POLICIES.

Last updated: August 3, 2026 CUSTOM-MADE GOODS Our garments are produced specifically for each client's approved design, sample, specifications, quantities, branding, and packaging. Custom-made goods cannot be returned or exchanged because of a change of mind, slow resale, or a preference that differs from the approved sample or written specification. QUALITY CLAIMS Any quality concern should be reported within 7 calendar days of delivery and should include the order reference, affected quantity, clear photographs or video, and a description of the issue. Goods should not be altered, washed, sold, or further processed before the claim is reviewed. REVIEW AND REMEDY We will compare the concern against the approved sample, tech pack, written tolerances, and production records. Where a verified manufacturing defect is attributable to Repose Manufacturing LLC, the appropriate remedy may include repair, replacement, credit, or another written resolution agreed with the client. APPROVED VARIATIONS Minor variations that fall within approved production tolerances, fabric behavior, dye lots, measurements, print placement, embroidery, or other agreed standards are not considered defects.